Everyone deserves a great agent. We want to be yours!

If you are feeling confused about all the aspects of health insurance, including Medicare and the Affordable Care Act, know that you are not alone. Many people have a lot of questions about their health care coverage, premiums, deductibles, and benefits, among other things. They are unsure who they can trust to get answers they can and will be able to understand.

At Woodhead Insurance Services LLC, we work hard to stay on top of all the rules and regulations in the insurance industry and the various policies so we can help you understand what all the complicated twists and turns mean to you and your peace of mind.

Woodhead Insurance Services LLC believes you deserve a great insurance representative, which is why we chose to become and will remain independent agents. We will take away the confusion and replace it with comfort. You deserve an insurance agency that understands the various products available to you and only recommends what is right for you and your family. We pride ourselves on being able to explain health insurance in terms you can easily understand.

When we first meet, our goal at Woodhead Insurance Services LLC is to learn more about you and your health insurance needs. We are most comfortable when you tell us about your family, your medical history, and most importantly, what you want your insurance coverage to do for you. We will then explain what may be available for coverage, exclusions, premiums, and every other concern you may have, including existing conditions and potential underwriting issues. We will be here whenever you have questions.

Our ability to serve you, however, begins with you. Please call us at (920) 544-0058 or E-mail us with permission to contact you.

Insurance is scary enough to navigate on your own, so let us serve you so you can have the peace of mind you deserve.

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Funny video about how health insurance works. It is very informative and worth the watch. Remember we are here to help you with any insurance questions. ... See MoreSee Less
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Outbound Call Complaints is a huge issue for Medicare age clients. Here is a way to stop the madness. As you all know, the outbound “Medicare” calls to beneficiaries are getting out of hand. Many agents thought that having the clients call CMS or the Department of Insurance would work to get these calls to stop. It hasn’t. After much research, the only way that I see to get these calls to stop is to file complaints with the FCC. They can actually track the calls by sub-type for “Medicare/Medicaid” under “Unwanted Calls.”I have had several agents think that as long as they are calling on behalf of selling Medicare Supplements that this is compliant call activity. There is also a feeling of helplessness as these “violators” are spoofing numbers and the public thinks there is no way to trace so why bother complaining. However, there IS something we need to do to educate the public. Here is my suggested plan of action that I have already started personally:• Educate the public about having their number on the Do Not Call registry. Once it is, any telemarketing call is an FCC violation punishable up to a $10,000 fine per instance.• Yes, there are ways to spoof a phone number and think you are talking to a given entity when really you are talking to someone completely different. There are known issues with calls from SummaCare and Humana in Ohio where the beneficiary thinks they are talking to the carrier and really talking to someone switching their plan. The carrier has no record of their sales departments making these calls and the numbers are NOT registered to the carrier.• This is also an FCC violation and should have a complaint filed.• If the beneficiary is receiving calls before 8 am or after 9 pm, this is also a FCC violation.In order to file the complaint, the beneficiary can complete the paper form and fax/mail it in. To download the form: Download the FCC Paper Complaint Form. Or they can use this link: File a complaint online. You can also read more about this at Phone Form - Descriptions of Complaint Issues – FCC Complaints. The FCC has a data center that captures and makes these complaints public. We can then track the complaints quantitatively and have better information when we talk with CMS and legislature about next step requests surrounding marketing practices. CMS has openly stated that they cannot split out the call centers and the individual agent. They have also stated that tracking outbound calls must start at the FCC. So, lets show CMS and the DOIs that we want to get these calls to stop just as much as they do, and we will help educate both the agents and the public. We must stop being viewed negatively by CMS and I think this is one way where we all stand to benefit.To complete the form online, here are the steps: 1. Submit a request – FCC Complaints( consumercomplaints.fcc.gov/hc/en-us/requests/new... ) for EACH different number that calls inappropriately. 2. Enter in email, name, and a very short description 3-5 sentences. (more detail can be entered later)Select “Unwanted Calls/Messages (including do not call and spoofing)”3. Select “All Other Unwanted Calls” as the Sub Issue4. Answer “Yes” to Did the call/message that you are reporting advertise any type of property, goods, or services?• If the call came into a home phone, then the “Phone Method” is Wired. If the call came into a cellphone, “ it is wireless.” Most beneficiaries do not have a VOIP system.5. Select “ Residential” for “Phone Type/Location”6. Enter in the beneficiaries’ phone number that received the call7. Answer the question for if this number is listed on the Do Not Call Registry8. Enter the date of the call9. Enter the time of the call10. Select if it was a “Live call, Prerecorded call or Text” for Type of Call or Message11. Answer Did anyone give permission to contact?12. Answer did you receive Caller ID information?• If yes, what was the Caller ID Number and Name?13. Was the caller’s business name provided during the call/message?• If yes, was the business name given at the beginning of the call and if so, what was the name given?14. Provide the phone number given that called15. Next, please provide detail and additional information about what happened on the call. You can also attach pictures and documents if needed.16. Last, enter in your contact information and attest that the complaint information is true and correct.Part of being a resource in your community, is providing solutions to issues that are a problem for them. ... See MoreSee Less
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